Free pre-conference training is available Sunday September 30th and Monday morning October 1st

During the conference, the 18 educational breakout sessions will provide three tracks of content related to Management/Leadership, Dispatching, and Technical topics.


Sunday September 30, 2018

Pre-Conference Free Training

NENA Presents Free 911 Training:

Leadership in the 911 Center, Christopher Carver, Director of NENA PSAP/9-1-1 Operations

For 911 Managers and Supervisors Only – Limit 40 Seats, Registration Required

APCO Presents:  Serving Those who Serve: Emergency Responder’s Assistance Program (ERAP), Jamie O’Leary;  Complacency , Jeff Rodgers


Monday Morning October 1, 2018

Pre-Conference Free Training

Oklahoma APCO presents:   Informal Leadership, Lance Terry; Active Assailant – Communications Response, Kevin McCullough; Leaving an Impact in My Jurisdiction, Kevin McCullough

Oklahoma Chapter of NENA presents:  Step by Step: Converting Your 9-1-1 GIS Address Data to the New Oklahoma Standards, Susan Cunningham, President of SDR,

Plus a presentation by Brian Fontes, CEO of NENA


Monday Afternoon October 1, 2018

Opening Ceremonies

Keynote Speaker: Rusty Rhodes, Oklahoma Public Safety Commissioner, Department of Public Safety

Exhibits Open, followed by Breakout Sessions

Topics include Quality Assurance and Performance Measuring, Inside a PSAP during an Active Shooter Incident, and Next Generation 9-1-1


Monday Evening Hawaiian Theme Fun Night Party

Sponsored by Voice Products, in the Silver Oaks Room


Tuesday October 2, 2018

Super Session

The 2015 OSU Homecoming Parade Vehicle Ramming Attack, Rob Hill, Stillwater Emergency Manager

Breakout Sessions

PSAP Consolidation, Lessons learned from a panel of dispatchers who handled major incidents, FirstNet, Pipeline emergencies, Enhanced 911 location, State 911 reporting requirements, Crisis services, GIS challenges, and Introduction to P-25 digital radio

Note: The Oklahoma 9-1-1 Management Authority will meet at 1:00 p.m.

APCO and NENA Business Meetings 11:30 a.m. and 4:15 p.m.

Tuesday Evening: Social Hour and Banquet, then hospitality sponsored by Vista Com


Wednesday October 3, 2018

Breakout Sessions

Topics include Creating in-house training, Radio 101 for dispatchers, GIS Standards, Tactical Dispatch Teams, Using your ESRI GIS tools, and Running on Empty (workplace fatigue)


Closing Ceremonies and final prize drawings at 11:00 a.m.

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